FAQs

If you have any questions, you can find the answers here. If you can't find what you're looking for, please contact us; we're always happy to help.

Frequently Asked Questions

Get answer to common questions

The first step in getting started is to create an account by filling out the registration form and clicking on Get Started/Register. In order to complete the registration process, you will receive an email with instructions and a code. Copy the token and paste it into the app or web form, then click Complete Registration/Activate account. You will see a message congratulating you on your successful registration. Click the login button.

Following registration, the next step is to fund your wallet.

There are three ways to accomplish this:

Online/ATM card method

~ Navigate to the fund wallet page.
~ Choose ATM Card/Online method, enter the amount to be deposited into your wallet, and then click Pay Securely.
~ You will be redirected to your bank's payment portal, where you can pay with a card by entering your ATM card details or any other payment option available; all of them do the same thing; the choice is yours.

Bank Transfer method

~ Navigate to the fund wallet page.
~ Choose Bank Transfer method, read the instructions, copy our official bank account details and send the amount to be funded into your Manypick wallet.

~ If you follow the instructions, your wallet will be credited within 5 minutes of confirming your payment; if you do not follow the instructions, or your wallet is not funded by the system within an hour, please contact our support via whatsapp or another medium specified on the contact us page.

After successfully funding your wallet, you may wish to begin purchasing our products or subscribing to our services. Manypick offers the following products and services:

~ Top-up of airtime
~ Subscription to an internet data plan
~ Convert giftcards to money
~ Payment of electric bills
~ Subscription to cable television

You can purchase or subscribe to any of the aforementioned products and services at a discounted price at any time.